At KanTime, we are dedicated to improving the lives of others – not just through our software solutions but how our products and services impact the health and wellness of communities and individuals across the nation. As we grow, you grow with us.
We are dedicated to helping you achieve your career goals through development opportunities all while fostering a space for inclusion, dedication, and a joined passion for delivering quality care.
KanTime Careers – Home Health Software Jobs
Are you passionate about innovative enterprise software solutions? Kantime Medicare is always on the lookout for dedicated individuals who are committed to working hard and going above and beyond for our prospects and clients. Explore our home health software jobs and join the team.
1: Operations
Home Health Training Specialist
A Home Health Training Specialist is responsible for supporting a Project Director in the implementation of new customers, assisting with their transition from their existing EMR or operational systems, the migration of information, and the adoption of processes resulting in a successful transition of the customer’s organization onto the KanTime platform.
The Home Health Training Specialist must demonstrate attention to detail, task-driven accomplishments, critical thinking skills, and risk mitigation skills.
Led by the Project Director, the Home Health Training Specialist will be responsible for understanding and interpreting customer organizational objectives, identifying and migrating all appropriate data from existing systems to KanTime, the configuration of KanTime per the agency’s requirements, and training of all aspects of the solution.
The Home Health Training Specialist will support the Project Director in tasks defined as part of a project plan.
Duties & Responsibilities
- Lead clients through the implementation, training, setup, and use of the software
- Assist clients in testing the setup of the software
- Ability to follow a project plan and be agile to circumstances that may require slight deviations
- Provide customers with post-go-live customer support and training
- Master KanTime Implementation project management processes and procedures
- Successfully guide & train customers through the KanTime implementation steps and activities as defined by leadership
- Manage customer expectations, contingencies, and support tickets throughout their life in implementation
Requirements
- Business Savvy –an understanding of the inner structure and workings of Home Health and/or Hospice Organizations
- Rich People Skills – an ability to manage people from all segments of the client organization, consistently framing and meeting their delivery expectations. This includes Corporate C-Level Leaders, Sole Proprietors, Department Heads of all divisions as well as line staff members.
- Time management, organization, and critical thinking skills
- Aptitude – ability to learn and institute new concepts.
- De-escalation techniques
- Ability to travel 20-40% of the year
Location
Plano, Texas
Department
Implementation
Employment Type
Full-Time
Minimum Experience
Mid-level
Finance/Accounting Specialist
A Finance/Accounting Specialist is the subject matter expert (SME) for financial transactions flowing within the KanTime solution. This person must demonstrate a strong knowledge of GAAP in a healthcare-related setting.
They will master KanTime’s finance and revenue transaction workflows which focus on billing, cash posting, budgeting, forecasting, payroll transactions, month-end, and General Ledger reporting. In this role, you will help customers navigate, understand, and implement KanTime.
They may also help triage, support, and troubleshoot customer concerns. With KanTime’s “Do It Right The First Time” philosophy, this role will provide and maintain internal workflows to ensure KanTime and its team are following the gold standard, best practice use of the software.
Crucial to success, they must demonstrate exceptional leadership skills in customer service and revenue transaction workflows while also proving to be a confident SME to our customers.
Duties & Responsibilities
- Support customers (internal and external) in operating KanTime’s finance and accounting modules.
- Demonstrate the use of KanTime to potential prospects.
- Create and maintain internal tools to ensure KanTime’s finance and accounting documentation is up to date with the most current best practice guidelines.
- Provide direction and support for our development team as it relates to the need for improvements or innovative concepts to KanTime.
- Consulting / Training services to KanTime customers on the related subject
- Manage customer expectations, contingencies, and support tickets as it relates to Finance & RCM activities.
- Be the point of escalation for finance and accounting support help needs.
Requirements
- Accounting degree or relevant experience with accounting
- Business Savvy –an understanding of the inner structure and workings of Home Health and/or Hospice Organizations
- Rich People Skills – an ability to manage people from all segments of the client organization, consistently framing and meeting their delivery expectations. This includes Corporate C-Level Leaders, Sole Proprietors, Department Heads of all divisions as well as line staff members.
- Time-Management Skills
- Conflict Resolution Skills
- GAAP and Finance specific training and experience
- Billing, payment posting, and reconciliation experience
- Preferred – Healthcare / Home Health / Hospice finance experience
Location
Plano, Texas
Department
Customer Success
Employment Type
Full-Time
Minimum Experience
Mid-level
Hospice Training Specialist
The Hospice Training Specialist will be responsible for helping the Implementation train new customers on KanTime Hospice Software, regulation changes, and overall trends.
Day-to-day functions of the Hospice Training Specialist will heavily involve training on the product, answering all questions regarding KanTime Hospice, conducting webinars, and working closely with Sales and Marketing to create hospice-specific content
Duties & Responsibilities:
- Train new customers on KanTime Hospice and ensure they are able to Go Live with the software as scheduled
- Assist prospects and clients with technical questions, and support as needed
- Serve as the subject matter expert for all things related to hospice
- Collaborate with the Operations team to understand how KanTime addresses common concerns for its clients, industry updates, etc., and then translate those into benefits for prospects
- Conduct demos, both in person and through webinars, of KanTime Hospice to prospects of all sizes
- Coordinate and participate with B2B partners on joint informational sessions, co-sponsored marketing collateral, and webinars
- Attend state and national home health, hospice, pediatrics, and private duty/home care trade shows to be abreast of current industry trends
Requirements
- Business Savvy –an understanding of the inner structure and workings of Home Health and/or Hospice Organizations
- Rich People Skills – an ability to manage people from all segments of the client organization, consistently framing and meeting their delivery expectations. This includes Corporate C-Level Leaders, Sole Proprietors, Department Heads of all divisions as well as line staff members.
- Time management, organization, and critical thinking skills
- Aptitude – ability to learn and institute new concepts.
- De-escalation techniques
- Ability to travel 20-40% of the year
Location
Plano, Texas
Department
Implementation
Employment Type
Full-Time
Minimum Experience
Mid-level
2: Sales and Marketing
Home Health Product Specialist
The Product Sales Specialist should have strong communication skills and be comfortable making all levels of product demonstrations and presenting the software in person and via webinar to varying audiences.
They are expected to be well-versed in KanTime software and manage the majority of questions and requests from prospects regarding software functionality, interoperability, and benefits of the KanTime system.
Duties & Responsibilities
- Provide sales demonstrations (both on-site and via webinar) with current KanTime territory sales representatives on the various modules and features of the system
- Assist with sales discovery visits and tailoring of the software presentation to meet the unique needs of prospective customers in the sales process
- Participate in Sales & Marketing status meetings; present product features and updates as well as provide input on sales-related activities
- Provide RFP/RFI assistance
- Spend time in customer locations as needed in an effort to understand the software’s financial, clinical, and operational features/functionality that are important to the sales process
- Keep up to date with financial and clinical processes, state regulations, and new releases of KanTime
- Serve as a subject matter expert to clients and internal team members and advise Development, Implementation, Customer Success, and leadership on trends/challenges facing customers as it relates to needs in an EMR
- Attend conferences and exhibitions, meet with clients and prospects, and demonstrate KanTime technology solutions
- Assist in maintaining the Sales or other sales-related databases with appropriate clinical and financial data to be used during sales demos (webinar or on-site)
Requirements
- Associate or Bachelor’s degree in related fields preferred, but not required
- 2-3 years experience in a home healthcare setting
- Strong presentation skills and product demonstration experience
- Strong customer service skills, including timely response to users’ inquiries and/or complaints
- Ability to absorb and convey highly technical information, including detailed written documentation
- A general understanding of home health and hospice and reimbursement for such services
- Ability to travel ~30% of the year to demonstrate to clients onsite and attend trade shows
- Time management skills and ability to prioritize tasks
- Must be a team player
- Proficient in Microsoft Office Suite and information technology
Location
Plano, Texas
Department
Sales
Employment Type
Full-Time
Minimum Experience
Mid-level
Regional Sales Director
The Regional Sales Vice President is the Sales owner of accounts in their assigned territory. This role, working alongside with demo specialists, is tasked with identifying, qualifying, winning and closing new business opportunities for KanTime.
The successful candidate has a self-starter, “hunter” mentality with a strong competitive spirit and works well as part of an assertive, high performing sales team.
Duties & Responsibilities
- Exceed assigned sales quota and pipeline building objectives within the assigned territory
- Understands and can effectively manage a complex selling process from qualification to closure
- Proactively builds and executes on a robust strategic territory plan
- Build relationships with target accounts in the assigned territory to secure strong competitive positioning, i.e. becoming the prospect’s “trusted advisor”
- Generate and nurture qualified leads including identifying, prioritizing, and following up on contacts and targets as part of your territory plan
- Understands and can clearly articulate the value of KanTime solutions and services and operational benefit of KanTime to prospects
- Demonstrate salient features of the software solution, including the use of client stories to drive the value of KanTime
- Coordinate the product specialist team to deliver winning product demonstrations to qualified prospects
- Document activities in Salesforce to capture relevant information about each prospect, aiding the sales process and management reporting capabilities
- Manage the RFP process for your assigned accounts
- Coordinate and participate in site visits, reference calls, contract negotiations and financial proposals/ROIs
- Maintains positive relationships with current clients including C-level executives
- Coordinate client case studies and important user stories with marketing
- Participate in trade shows and conferences in assigned territory
Skills Required
- A self-starting high performing hunter sales mentality
- Confident and assertive with the ability to develop strong prospect relationships
- A clear communicator able to make well-reasoned recommendations to all levels of the organization
- Strong interpersonal skills, with the ability to influence in order to achieve results
- Excellent command of verbal and written language and excellent presentation skills
- Ability to handle rejection during sales efforts and then document the reasons for failure and learn from mistakes
- Process oriented
- Excellent time management and organizational skills
Requirements
- Bacherlor’s Degree
- 3-5 years of software sales experience
- Knowledge of post-acute care market is a plus
- Travel required 50% of the year and greater
Location
Plano, Texas
Department
Sales
Employment Type
Full-Time
Minimum Experience
Experienced
Business Development Representative
The Business Development Representative (BDR) plays a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.
The primary focus will be to identify, engage, and qualify leads that ultimately are handed off to the Sales team for further development.
Additionally, this role will support other sales and marketing activities as needed. This a salaried, full-time position that reports to the Business Development Manager.
Position Duties & Responsibilities
- Source new sales opportunities through inbound lead follow-up, outbound cold calls, and emails
- Qualify leads through using the BANT process
- Research prospective agencies, identify key influencers and decision-makers, and generate interest from various stakeholders. Document all information and communication learned about prospective agencies in Salesforce.
- Complete initial encounter with prospects gathering comprehensive client basic information, and engendering with a prospect a desire to follow up contact by KanTime Sales Team
- Assist with marketing and PR to promote and publicize KanTime before, during, and after each trade show or event
- Represent KanTime and interact with prospects at events, gather information from prospects about needs/requirements, pains/problems, and build relationships with referral partners
- Comfortable leveraging or learning tools such as; Salesforce, Salesloft, HubSpot, WordPress, Ebsta, LinkedIn, and other tools to assist in lead development.
Requirements
- Proven inside sales experience with a track record of exceeding assigned objectives
- Willingness to learn extensive details about KanTime’s various solutions
- Excellent verbal and communication skills
- Strong listening and presentation skills
- Home Care or Hospice industry knowledge and experience is a bonus
- Ability to travel up to 30% of the year
Location
Plano, Texas
Department
Sales
Employment Type
Full-Time
Minimum Experience
Entry-level
Compensation
$30-$35k + commissions
3: Engineering
Senior DevOps Engineer
As the lead engineer in our Infrastructure Platform team, you’ll own the fundamental infrastructure components that all other product teams at KanTime build upon, including our legacy pools, micro-services, API gateway, SQL/NoSQL data stores, caching, container orchestration, storage clusters, CI/CD pipelines and infrastructure playbooks.
This is an exciting time to join KanTime as we are rapidly expanding our datacenter footprint and building out the next generation cloud infrastructure to support our strategic initiatives.
Duties & Responsibilities
- Build out our next generation infrastructure stack with best-in-class resiliency and redundancy
- Identify and replace deficient technologies in our existing infrastructure
- Develop tools and processes to facilitate rapid and incident free releases
- Reduce firing up and provisioning clusters of servers and services to a single button press
- Architect systems for security, reliability, availability and scalability
- Ensure that we consistently achieve our SLA targets
- Perform end-to-end security hardening as per our security policy requirements
- Lead a scrum team that manages the infrastructure backlog to support concurrent application releases
- Communicate infrastructure deliveries, rollouts and details to stakeholders on a weekly basis
- Collaborate with engineering, Ops and security teams for successful releases
- Lead and oversee Go-Live activities including the execution of deployment plans and checklists
- Support Tier-1 and Tier-2 operations for incident monitoring and resolution
- Conduct periodic reviews of our DR processes to ensure its readiness and effectiveness
- Coordinate with offshore teams during off-hours to support build and maintenance activities
- Automate and Document everything from MOPs to best practices and scripts
Requirements
- Hands-on with DevOps toolchains, best practices and methodologies
- 3 – 5+ years DevOps experience in supporting cloud SaaS products
- Ability to work collaboratively and independently to learn and apply new technologies
- Highly skilled in Linux, Kubernetes, virtualization and container technologies
- Expert in application benchmarking, capacity planning and optimization
- Implemented monitoring tools for log analysis, preferably Prometheus and ELK
- Implemented CI/CD pipelines using Git, Jenkins, Ansible, Kubernetes etc
- Solid programming or scripting skills with one or more languages
- Well versed in SDLC, configurations, branching, releases and environments
- Experience managing distributed systems across multiple colos and public clouds
- Familiarity with technologies behind modern-day cloud scale applications
- Nice to have: Experience with JIRA scrum/kanban boards and OpsGenie
- Nice to have: Juniper firewalls (rule creation, log monitoring, installation, configuration)
Additional Details
- Preference to candidates either based in, or willing to relocate to Dallas/Ft. Worth or San Francisco bay area.
- US Citizens, Green Card, H4-EAD & H1B Transfer candidates are welcome to apply.
Location
Plano, Texas
Employment Type
Full-Time
Minimum Experience
Experienced
Kantime Medicare Login
The Kantime Medicare portal is available 24 hours a day, seven days a week for KanTime Enterprise, KanTime Hospice, and the KanTime Private Duty Platforms. Each patient will be given their user account credentials through which all the administrative matters can be accessed and managed.
To access your portal, go to the customer login portal: https://kantime.com/customer-login and select your Kantime Medicare login Portal as listed below.
- KanTime Enterprise Platform: https://hh.kantimehealth.net/
- KanTime Hospice Platform: https://hosp.kantimehealth.net/
- KanTime Private Duty Platform: https://pd.kantimehealth.net/kantime/login.aspx
KanTime Mobile App
The KanTime Mobile app allows clinicians to keep track of their Patients and Schedules. App is specially designed for caregivers to do Check-in, Check-out for a schedule, right under your fingertips over compact mobile devices.
It does not matter whether you are connected with internet or not…, you can do all in offline mode and at later point you can sync all your data back to KanTime Live when internet connection is available.
- Download The KanTime Mobile app
Still Need Helps?
Fill out the form at Kantime Medicare Customer Support page, and the customer support experts reach out to you shortly.
Support Hours
Monday to Friday 7:00 AM – 7:00 PM CT
Saturday & Sunday 8:00 AM – 5:30 PM CT
Support: 855.512.5662
General: 408.615.8880
KanTime Enterprise Platform Support:
support@kanrad.com
KanTime Hospice Platform Support:
support@kanrad.com
Sales: sales@kanrad.com